Payment
Orders will not be processed until payment has been confirmed.
Payment Options
Merlin Mosaica offers a number of options. Direct Bank transfer is our preferred option:
- Direct Bank Transfer : Upon checkout you are presented with our Bank Details. Once your transaction is completed, please access your private online banking option and use the details provided to make the payment. Direct Bank Transfer initially takes a bit more effort from you, but returns me the full purchase amount. I pay a fee to offer all other methods. I do not adjust the price to cover this.
Merlin Mosaica BSB: 062-692, Account: 4756 8513
To speed up processing, please email a screen shot of the generated receipt. - Afterpay: Splits your payments in 4 equal instalments. The first is payable at the time of purchase, with the remainder due every fortnight. I will process your order upon purchase (I don’t need to wait for the final payment). Pay on time and incur no fees. Pre-approval is available at time of purchase. An Australian company
- Credit Card: You can pay via credit (or debit) card. I use a third party application (Stripe) to process your card. I do not have visibility of your credit card details, EVER.
- PayPal: You can also pay via PayPal. Don’t have an account? Use my PayPal.Me link:
- In-person shopping: I now accept Credit and Debit card payment
NOTE: Merlin Mosaica does not accept cash or cheques, nor do I accept Credit Card payments over the phone.
Additional Charges or Refunds
If, for any reason, I have to request additional monies from you (insufficient postage, additions to an order, etc.), I will send an invoice to your email, depending upon your payment method.
If I can pack your order into a smaller package, I will refund any excess postage fees.
Phone Orders
Whilst I do not encourage phone orders, if you are having difficulty placing an order, I can assist by raising the order for you. I will send you a pro-forma invoice which you can pay by either Credit Card, or Direct Bank transfer. Please advise which you prefer when you are on the call with me. If unsure, I will send a pro-forma invoice to be paid via Bank Transfer. Bank Details are on the bottom of the invoice.