Free Postage (Australia only) on orders above $250 will NOT apply:

• – If more than one parcel is required.  I will apply Free Shipping to the most expensive (shipping-wise) parcel.  I will bill you for shipping on other parcel(s) in the order.
• – If a Seniors/Pension Discount code is used.  Please consider carefully which option presents the best value to you.

Some errors may occur in shipping calculations, due to the complexities of combining products in one order.  If you have overpaid shipping I will refund, or issue a credit. If you have underpaid, I will invoice for the difference.

I operate this business without assistance.  Whilst I DO endeavour to ship as soon as I possibly can, I cannot guarantee to ship out the same day as the order is received. I am currently shipping orders on Tuesdays, Wednesday and Fridays.

1-10 Silverback mini glass sheets will fit into a STANDARD SMALL post box.
1-5 Hobby Squares will fit into a SMALL glass box.
Larger orders will require one or more LARGE glass boxes.  Express postage on these parcels is dependant on your postcode. Please email me for a quote if required.

I package carefully. However, damage may occur during transit. Product is shipped entirely at your own risk.

International Shipping:

My website does not allow international customers to check out. Please e-mail me a list of the products you want (you can create a wishlist and email it to me), your shipping address and the preferred method of payment. I will prepare a quote and email it to you.  If acceptable, I will send a payment request/invoice. Items will be shipped once payment has cleared.

Apologies – I do NOT ship glass internationally.  Grouts ship to Australia and New Zealand only.

Your understanding is appreciated.