Free Postage on orders above $250 will not apply if a Seniors/Pension Discount code is used.  Please consider carefully which option presents the best value to you.

Some errors may occur in shipping calculations, due to the complexities of combining products in one order.  If you have overpaid shipping I will refund, or issue a credit. If you have underpaid, I will invoice for the difference.

I operate this business without assistance.  Whilst I DO endeavour to ship as soon as I possibly can, I cannot guarantee to ship out the same day as the order is received. I am currently shipping orders on Mondays, Wednesday and Fridays.

I package carefully. However, damage may occur during transit. Product is shipped entirely at your own risk.

International Shipping:

My website does not allow international customers to check out. Please e-mail me a list of the products you want (you can create a wishlist and email it to me), your shipping address and the preferred method of payment. I will prepare a quote and email it to you.  If acceptable, I will send a payment request/invoice. Items will be shipped once payment has cleared.

Apologies – I do NOT ship glass internationally.

Your understanding is appreciated.

Preparing your project:

• Because of the fluid nature of the product, seepage can occur (as shown), so take care to glue well.
  • Clean excess glue away well, as thick deposits may show through the finished layer.
• Projects should have an edge to stop product flowing off your substrate:
  • You can create a temporary dam with a few layers of painters tape, or some blue-tac;
  • create a tiled edge (grouted);
  • Use a frame; or
  • use one of our Walled Boards, as I did. Available here.
• Porous substrates should be primed prior to application.
• Make sure your work is positioned on a LEVEL surface where it can remain undisturbed until set (approx. 10 mins at 23ºC).
• As a cementitious product, a P95 mask and gloves should be used when handling dry material.
• Can be coloured:
  • As with most cement products, no more than 10% pigment should be added.
  • Add colour to dry powder, and stir well.
  • Adding pigment will make the product dry out more quickly, so you should mix it a bit wetter (but not too much)
• Reinforced with additional fibres, so is a little more difficult to use.