Backordering vs. Registering your interest

Normally, backordering an item means you pay for it now, and get it when it is re-stocked, at the current prices. Any increases in cost are borne by my business. However, that is out-weighted by retaining customers.

However, in these uncertain times, delivery of stock from our wholesalers cannot be guaranteed.

Some stock I have paid for is unable to be shipped to Australia, so will have to wait. Other stock is being shipped, but transit times are longer. Even worse, some suppliers I have used have closed, either temporarily or permanently.

So, I have introduced the concept of registering your interest on out-of-stock items. When an items stock is depleted, you are now able to click on it, and register your interest. I am sent a notification, and the system records your interest. You can still back-order the item if you choose, and the cost will be added to your invoice, but the item will be reserved for you.

As soon as the item is re-stocked, you are sent an email advice. You then have the option of purchasing the item or letting it go.

NOTE: the item is not reserved for you, and should you choose to buy it, you will have to pay the current price at the time. This may be more than the price was when you registered your interest, as my costs (such as shipping) may have increased.

Any questions, please don’t hesitate to ask…

Cheers, Ali